Information for Veterans

How is the VA responding? 

VA has implemented an aggressive public health response to protect and care for Veterans, their families, health care providers, and staff in the face of this emerging health risk. We are working directly with the CDC and other federal partners to monitor the outbreak of the virus.

What should Veterans do?

Veterans with symptoms such as fever, cough, or shortness of breath should immediately contact their local VA facility. VA urges Veterans to contact VA before visiting – you can find contact information for your closest VA facility. Alternatively, Veterans can sign into My HealtheVet to send secure messages to their VA providers or use telehealth options to explain their condition and receive a prompt diagnosis.

Read responses to Veterans' frequently asked questions about accessing their VA benefits.

Upon arriving at VA, all patients will be screened for flu-like symptoms before they enter in order to protect other patients and staff. A VA health care professional will assist you with next steps once this screening process is complete.

At this time, VA is urging all visitors who do not feel well to please postpone their visits to VA facilities.

How to protect yourself

Currently, there is no vaccine to prevent the COVID-19 infection and no medication to treat it. CDC believes symptoms appear 2 to 14 days after exposure. Avoid exposure and avoid exposing others to an infection with these simple steps.

  • Learn to use VA Video Connect through the VA mobile app store or by contacting your VA care team, before any urgent problems arise.
  • Wash your hands often with soap and water for at least 20 seconds. An easy way to mark the time is to hum the “Happy Birthday” song from beginning to end twice while scrubbing.
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick or becoming sick.
  • Cover your cough or sneeze with a tissue (not your hands) and throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Getting a flu shot is recommended.


Local VA Facilities 


If you have symptoms of coronavirus (fever, coughing, shortness of breath) call your VA facility before visiting: 

Lebanon VA Medical Center: (717) 272-6621

Campus Access Changes (effective June 8, 2020)

Wilkes-Barre VA Medical Center: (570) 824-3521

Schuylkill Coutny VA Clinic (Pottsville): (570) 621-4115

Columbia County VA Clininc (Berwick): (570) 759-0351

Tobyhanna VA Clinic: (570) 615-8341

Allentown VA Clinic: (610) 776-4304

Bangor Community Based Outreach Clinic

Effective at 4:30 pm on Thursday, June 4, 2020, the Bangor CBOC will temporarily close. For additional information click here.


Economic Impact Payments 

The Department of Veterans' Affairs (VA) and the Treasury have partnered to ensure American veterans receive their Economic Impact Payments swiftly and without additional action. I am pleased to share that veterans and their families who receive compensation or pension benefits from the VA will automatically receive their Economic Impact Payments. 

For most Americans and for veterans receiving payments automatically, no action will be required to receive a payment. The IRS has not provided a timeline on when veterans can expect their payments, but you can check the status of your check using the IRS secure payment portal available here.

If you receive VA benefits and did not file a tax return in 2018 or 2019 and have a dependent child under the age of 17 years old, you will need to take additional action to receive the supplemental dependent payment of $500. You can register your information using the IRS Non-Filers Portal to update your information before May 5.

FAQs for VA Beneficiaries with Dependents 


PA Vet Connect 

Veteran Resources (updated 3/7/2020)